Police Technical Support Specialist

In our journey towards greater diversity, we invite applications from members of equity-seeking communities including racialized and Indigenous persons, women, persons with disabilities, persons of all gender identities, ages and ****** orientations who bring value through their lived experiences.

We strive to provide an inclusive workplace and believe in progressive and barrier-free recruitment for all. If at any time during the application or recruitment process you require additional assistance or an accommodation, please email employment.opportunities@nanaimo.ca and we would be pleased to discuss how best to accommodate your needs.


Police Technical Support Specialist
Department: Police Support Services

Closing Date: Oct 10, 2026 4:30 PM

Competition Number: 25-108

Job Summary
The City of Nanaimo is seeking a permanent full-time Police Technical Support Specialist. Under the general supervision of the Supervisor, Police Technical Support, the incumbent repairs, upgrades and maintains computer hardware; documents, tests and implements computer operating systems, programs, and applications; and assists user staff in the effective use of computer systems and facilities.

Duties and Responsibilities
Please see the job description PDF below.

Requirements
Applicants must have completed a diploma in Computer Science or related discipline from a recognized university supplemented with a CompTIA A+ and CompTIA Network+ certification. A minimum 3 years’ related experience in planning, implementing and supporting core IT technical infrastructure (e.g. core networking, CCVE, backups, remote access, virtualization SAN, Physical and electronic security, email/messaging, telephone and directory services) is required. An equivalent combination of education and experience may be considered.

Attainment and maintenance of RCMP Reliability/Security Clearance and possession of a valid BC Class 5 Driver’s Licence is mandatory. Preference will be given to candidates with IT-related experience in a police environment and/or an active RCMP Enhanced Security Clearance.

Compensation and Benefits
This is a CUPE bargaining unit position based on a 35-hour work week, and subject to Article 1(d) - Probationary Period as set out in the Union Collective Agreement. The hourly wage is $42.93, increasing to $45.19 after 60 working days (Jan 2026 Rates). The wage level for this position is subject to confirmation under a union/ management jointly negotiated job evaluation plan. Hours of work 8:00 am to 8:00 am - Sunday through Saturday, 7 hours per day.

Comments
Shortlisted applicants may be required to undergo a criminal record check and/or a verification of their education credentials. To apply for this opportunity, please submit a resume and cover letter (.docx or PDF file format) to employment.opportunities@nanaimo.ca referencing the specific competition 25-108 by the application deadline.

The City of Nanaimo is an inclusive employer that values diversity and invites applications from all qualified individuals who are legally entitled to work in Canada. We thank all applicants in advance for their interest; however, only those selected for further consideration will be contacted. If shortlisted for the role and need an accommodation within the hiring process, we would be pleased to discuss how best to accommodate your needs.