Graduate/Fresher (BPO) Aces Global Consulting Pvt Ltd • नई

P
Prudens Teleservices


Call Center Bpo
Prudens Teleservices • नई दिल्ली, दिल्ली • WorkIndia.in के ज़रिए
19 दिन पहले
₹13 हज़ार–₹14 हज़ार प्रति माह
फ़ुल-टाइम
किसी डिग्री का ज़िक्र नहीं है
आवेदन करें: WorkIndia.in
आवेदन करें: Jobrapido.com
आवेदन करें: SimplyHired
आवेदन करें: Jobsiya – Global Job Portal | Find Jobs & Careers Worldwide
आवेदन करें: भारतीय नौकरियाँ
काम का वर्णन
Salary Range : Rs. 13000 - Rs. 14000 , based on skills, experience, and interview performance

Educational Requirement : Tenth Pass

Work Arrangement : Work From Office

Gender Preference : Both male and female can apply

Skills Requirement : No predefined skills necessary

Experience Requirement : Fresher

Location : Pira Garhi

Working Hours : 09;50 AM to 06;30 PM | Monday to Saturday

Additiona...
पूरी जानकारी देखें
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Aces Global Consulting Pvt Ltd


Graduate/Fresher (BPO)
Aces Global Consulting Pvt Ltd • नई दिल्ली, दिल्ली • Expertia AI के ज़रिए
₹20 हज़ार–₹25 हज़ार प्रति माह
फ़ुल-टाइम
किसी डिग्री का ज़िक्र नहीं है
Expertia AI पर सीधे आवेदन भेजें
आवेदन करें: LinkedIn
आवेदन करें: BeBee
आवेदन करें: Expertini
काम का वर्णन
Gender Preferance- FEMALE

Job Overview

Join as a Graduate Fresher in our BPO sector. This full-time position is located in Delhi and is open to candidates with work experience ranging from 0 to 1 year. As a fresher, you will leverage your communication skills in a day shift environment, focusing on call handling and client interaction to contribute to our dynamic team.

Qualifications and Skills
• Good communication skills with the ability to articulate thoughts clearly and effectively (Mandatory skill).
• Experience or training in outbound process to effectively manage customer interactions and meet targets.
• Telecalling expertise, ensuring efficient client outreach and maintaining a professional telephone presence.
• Strong skills in handling day shift operations seamlessly (Mandatory skill).
• Experience in call handling, focusing on customer satisfaction and prompt issue resolution (Mandatory skill).
• Basic to intermediate knowledge in sales to support cross-selling and upselling initiatives.
• Ability to utilize knowledge bases efficiently, maximizing information retrieval and customer service.
• Well-versed in managing client expectations and providing exemplary service, ensuring high customer retention.

Roles and Responsibilities
• Engage with customers through effective call handling and manage queries professionally.
• Conduct telecalling activities to connect with potential clients and promote company offerings.
• Utilize knowledge base resources to accurately present information to clients and assist in inquiries.
• Collaborate with team members to meet and exceed performance targets and address client needs.
• Participate in outbound process activities to drive customer engagement and support sales efforts.
• Provide timely and accurate information to clients, maintaining a high level of service quality.
• Resolve client issues efficiently, ensuring satisfaction and fostering strong client relationships.
• Adhere to company policies and processes to ensure compliance and operational excellence.