Community Helpers Wanted

Qualifications
Complete three weeks of training (approximately 3 hours per week) in various issue areas;
Attend two live simulations to learn and practice the virtual platform;
Commit to a minimum of 3 hours per week for a minimum of 6 months;
Have a genuine desire to help members of the community resolve problems;
Speak fluent English; ability to speak a second language is an asset but not necessary;
Be proficient with computers
Responsibilities
Volunteers play a vital role in increasing access to justice
Support visitors by completing online forms, providing information about government benefits, making advocacy calls, and helping navigate systems and processes
Track visitor information consistently and accurately
To be successful, volunteers must meet the following requirements:
Job description
At our Call-In Center, trained community volunteers offer free information, assistance and referrals to help individuals in need resolve issues without escalating them.

Volunteers play a vital role in increasing access to justice. They provide critical support by directing people to effective resources and ensuring they know their rights.

The Call-In Center Volunteers:
• Support visitors by completing online forms, providing information about government benefits, making advocacy calls, and helping navigate systems and processes.
• Track visitor information consistently and accurately.

To be successful, volunteers must meet the following requirements:
• Complete three weeks of training (approximately 3 hours per week) in various issue areas;
• Attend two live simulations to learn and practice the virtual platform;
• Commit to a minimum of 3 hours per week for a minimum of 6 months;
• Have a genuine desire to help members of the community resolve problems;
• Speak fluent English; ability to speak a second language is an asset but not necessary;
• Be proficient with computers.

We offer two Volunteer info sessions - please attend one to learn more about becoming a Volunteer: Info Sessions.