Risk and Quality Manager

Job details
Job type
Full-time
 
Location
Auckland City, Auckland
 
Full job description
Management Level

Manager
Job Description & Summary

Kia ora,

Do more than take the next step. Take the next leap. Explore careers at PwC New Zealand.

At PwC, our purpose is clear: to build trust in society and solve important problems.

Join our diverse whānau of experts and be supported with coaching, flexibility, and a culture where you truly belong. Here, you’ll work with world-leading technology - including AI - bringing your people-focussed skills and experience to deliver outcomes that matter.

This is a place to keep growing. You’ll learn from the best, take on meaningful challenges, and make a lasting impact for our clients, our communities, and Aotearoa.

Ngā Kōrero mō tēnei tūranga / About the role

We’re looking for an experienced Risk & Quality (R&Q) professional to join our Advisory team, based in Tāmaki Makaurau / Auckland. This role plays a vital part in supporting the firm’s independence, compliance, and quality objectives across Consulting, Deals, and Risk Services.

You’ll work closely with local and global R&Q teams, as well as business stakeholders, to strengthen risk frameworks, provide technical guidance, and help embed a strong culture of quality and compliance across Advisory.

In this role, you will:

Act as a technical expert in Advisory R&Q policies and procedures, supporting Partners and staff in structured forums and on demand

Assess new business opportunities, risk profiles, and apply safeguards in line with global independence requirements

Advise on and support the Global Quality Engagement Programme, helping ensure consistent quality across engagements

Provide R&Q advice across Consulting, Deals, and Risk Services portfolios

Support transformation and large-scale technology programmes by advising on R&Q implications and controls

Manage and support the resolution of risk matters, disputes, and potential breaches with sound professional judgment

Stay across emerging services such as AI, Managed Services, and Data Management, and their implications for Advisory R&Q

Prepare high-quality executive and board reports, and deliver firm-wide R&Q training and communication materials

Contribute to implementing new network risk and compliance policies, working closely with LoS and global teams

Explore and apply GenAI solutions to enhance risk management and compliance processes

Ngā pūkenga kei a koe / Skills and experience

To be successful, you’ll bring:

5+ years’ experience in risk management, independence, or compliance within professional services

Proven technical knowledge of Advisory R&Q policies, contracting terms, and compliance frameworks

Strong communication and relationship skills - able to engage and advise Partners and staff confidently and with empathy
Experience preparing reports, policies, and training materials to a high professional standard

Proficiency with Microsoft suite, web-based systems, and GenAI tools (e.g. ChatGPT)

Strong problem-solving, investigation, and root cause analysis skills

Experience managing multiple priorities and projects effectively

A university degree

Ngā āhuatanga hirahira o te mahi ki PwC / Highlights of working at PwC NZ

Growth - Global network; leadership development; AI tools and training; formal learning pathways

Reputation - PwC is known for shaping tomorrow. Join us and you’ll accelerate your career while helping clients and communities solve their most important problems.

Wellbeing - Life & income protection; Sonder/EAP/Headspace; 15 days’ paid sick leave; group-rate health insurance (eligibility applies)

Flexibility - Flexible working; supportive coaching culture

Time off - Purchase up to two extra weeks’ annual leave; two recognition days provided each year; annual summer shutdown period

Whānau & community - Paid parental leave for all parents with flexible options and financial planning support; inclusive networks; paid volunteering leave

Rewards - Discretionary bonus opportunities; generous referral bonuses; retail discounts & deals

Mo te aha tāu e tatari ana? / What are you waiting for?

Hit Apply now. To learn how you can grow and shine in your career at PwC, visit our careers site at https://www.pwc.co.nz/careers.html .

Grow here. Go further.

Ngā whakautu ki o pātai / Your questions answered

Mana motuhake / Independence: Maintaining independence is fundamental to demonstrating that PwC has not been influenced by any relationships or situations that undermine our objectivity. This role requires an independence review process.

Tono tōtika mai / Please apply directly: We’re not currently partnering with recruitment agencies for this role. If you’d like to be considered, please apply directly - we’d love to hear from you.

Nau mai ngā tono moata / We encourage early applications: This role may close before the listed date if we identify a suitable candidate.

Atamai Hangahanga / AI usage: Please note that secure, AI-enabled tools may support parts of our recruitment process, but all applications are reviewed and decisions made by our people.

Travel Requirements

Not Specified
Available for Work Visa Sponsorship?

Yes