Job Description
Full job description
Summary
Care Connects Us
At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences and trips into journeys. Join a team that is making travel more human, connected and sustainable. Here, everyone’s role matters, and your individuality is celebrated.
About Park Club Health & Day Spa
Nestled within the prestigious Park Hyatt Melbourne, Park Club Health & Day Spa invites guests to experience the art of healing through advanced skincare, restorative body therapies, and holistic wellness rituals.
Our spa philosophy blends ancient wisdom with modern innovation, focusing on deep cellular repair, skin rejuvenation, and total well-being. Designed to enhance both beauty and vitality, our treatments provide a personalized, results-driven approach to self-care. From the moment guests step through our doors, they transition from the energy of the city into a serene oasis – enjoying our 25 meter indoor pool, Jacuzzi, steam room and sauna – each enhancing the benefits of our guests chosen therapy. Our expert therapists guide guests through deeply restorative treatments that replenish and rejuvenate.
Benefits of working with us
Leading global hotel brand with career advancement opportunities
Complimentary and discounted accommodation at more than 1,000 Hyatt properties worldwide for you and your loved ones
Complimentary duty meals whilst on shift
Discounted food & beverage and park club health & day spa treatments
Discounted onsite car parking
Employee assistance program – benefit from free, immediate and confidential support for any work, health or life concern
Generous paid time off and holiday policies including paid parental leave and wellbeing leave
10% discount with NIB Health Insurance
About the Role
As Spa Manager, you will lead Park Club Health & Day Spa with a deep commitment to excellence and strategic acumen. Through your talented team, you will deliver an exceptional wellness experience, overseeing operations to deliver unparalleled guest satisfaction while driving profitability and brand prestige in alignment with Hyatt’s operational standards.
Some of the responsibilities include:
Oversee the daily operations of the spa and fitness centre, ensuring seamless guest journeys and flawless service delivery.
Lead and inspire a team of wellness professionals to deliver personalised, elevated guest experiences.
Drive commercial success by optimizing membership growth, spa treatment yield, and luxury retail performance.
Partner with the Director of Marketing to position Park Club Health & Day Spa as Melbourne’s most exclusive wellness destination.
Collaborate with Engineering and Housekeeping teams to maintain an immaculate, tranquil, and safe environment.
Champion a culture of care, respect, and professional growth for all colleagues
Qualifications
A degree or diploma in Spa Management, Beauty Therapy, or Massage Therapy.
Demonstrated leadership experience within a luxury spa or wellness environment.
Strong business acumen with proven success in driving revenue, managing budgets, and controlling costs.
A leader who empowers teams to excel and deliver exceptional service.
Deep understanding of luxury hospitality and an unwavering commitment to guest well-being.
Exceptional communication, organizational, and interpersonal skills.
A personal passion for wellness, beauty, and holistic health.
Join us at Hyatt and make travel more human. Apply today and start your journey with a team that values Empathy, Integrity, Respect, Experimentation, Wellbeing and Inclusion. With Hyatt, you’ll discover a career you didn’t know existed.
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