Client Support Officer

Job description

Please find below the Job description and company details.

We are looking for candidates with customer service experience and interacted with customers.

Candidate must have good command over English.

Company website: https://www.oxfordinternational.com/

Job Role:

Student applications are responded to in line with defined service level agreements.

Applications are assessed accurately and in accordance with the latest admissions requirements.

Agents, students and regional teams are updated and kept abreast of developments at all times.

Student interviews are carried out, recorded and communicated accurately.

Sustainable and productive working relationships are developed with regional teams, the pathway College, University Partners and agents to ensure that targets are achieved.

Self-driven with an ability to organise one's own workload and multitask.

Ability to work under pressure and meet deadlines.

Ability to take ownership, solve problem and make quick yet responsible decisions.

Not a sales or target-based job.

Experience: 1-2 years Customer Support

Location: Mumbai

Work from home but need to travel office went required.

Job Type: Full-time

Pay: ₹15,000.00 - ₹26,000.00 per month

Benefits:

Health insurance
Work Location: In person

 
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