Customer Experience Associate

Key Responsibilities

Provide top level assistance and reception service to clients
Perform essential daily studio tasks and projects, including checking clients into class, maintaining luxury studio look and feel, assisting clients with package selection, etc.
Maintain a positive attitude and represent the organization and its values in a positive way
Provide support to Instructors and work as a team with all other staff members
Assist with the training and coaching of new hires for the Client Services Team as needed
Maintain product knowledge for all studio retail operations
Uphold company brand standards in terms of studio look and feel, client service and company culture
Actively contribute to company’s topline revenue through achieving predetermined sales targets
Requirements

Must be available to work 6 days per week, including either Saturdays or Sundays
Capacity to work a flexible schedule including weekends, nights, early mornings and holidays
customer service or sales experience
Love of fitness and wellness
Excellent written and verbal communication skills
Strong computer skills
Superior problem-solving and multi-tasking abilities
Strong work ethic
Ability to work both independently and in a team environment
Job Type: Fresher

Pay: ₹30,000.00 - ₹35,000.00 per month

Application Question(s):

What is your monthly inhand salary ?
What is your Notice Period ?
Are you comfortable with rotational shifts timings & rotational week of ?
Education:

Bachelor's (Preferred)
Work Location: In person