Job Description
Sales Manager – Resort, Events & Revenue Development
Position Title: Sales Manager
Reports To: Managing Partner / Owner
Works Closely With: Marketing Manager, Reservations, F&B (Mai Kai), and Events Team
Location: Goregaon, Mumbai
Role Overview
The Sales Manager is responsible for driving total revenue across all Tiki Farms verticals — Rooms, Events, Day Experiences, and F&B.
Given the current limited room inventory, the focus is on non-linear revenue opportunities, such as corporate off-sites, private events, weddings, and restaurant-driven promotions.
This is a hands-on, business-building role for someone who can hustle in the field, network extensively, and create business pipelines beyond traditional room sales.
Key Responsibilities
1. Revenue & Sales Strategy
Develop and implement a comprehensive sales plan across all business segments: Resort bookings (direct, OTA, travel agent), Weddings and private events, Corporate retreats, offsites, and day picnics, F&B and special experiences at Mai Kai
Identify new revenue streams — e.g., photo/video shoots, brand retreats, weekend festivals.
2. B2B & Corporate Partnerships
Build strong relationships with travel agencies, corporates, event planners, and DMCs in Mumbai & Pune.
Conduct sales calls, property visits, and presentations to generate group and event bookings.
Maintain a CRM database of corporate accounts and planners for repeat business.
3. OTA & Direct Sales Optimisation
Manage OTA listings (Booking.com, MMT, Agoda, etc.) with optimal rate and content strategy.
Drive direct booking growth through website and WhatsApp channels.
Coordinate promotions and packages with the Marketing Manager for seasonal campaigns.
4. Event & F&B Sales
Collaborate with F&B and Events teams to promote Mai Kai brunches, lawn events, and day experiences.
Create attractive event packages (e.g., “Tropical Weddings at Tiki Farms” or “Corporate Day Escape”).
Oversee lead handling, quotations, negotiations, and contracts.
5. Reporting & Revenue Insights
Provide weekly sales and forecast reports to management.
Track leads, conversions, and segment-wise performance.
Share guest feedback insights for marketing and product improvement.
Performance KPIs
Occupancy % and ADR for cottages
Revenue growth from lawns, events, and Mai Kai
Corporate and group booking volume
Conversion rate from leads to confirmed business
Repeat client ratio
Qualifications & Skills
Bachelor’s degree in Hotel Management, Business, or Sales.
5–10 years’ experience in hospitality sales, ideally with resorts or event-focused properties.
Strong communication and negotiation skills.
Proven ability to generate new business through fieldwork and partnerships.
Working knowledge of OTA extranets and PMS/CRM systems.
Compensation
₹40,000 – ₹50,000/month
Sales incentives based on revenue targets achieved across all business verticals.
Job Type: Full-time
Pay: ₹40,000.00 - ₹50,000.00 per month
Work Location: In person
