beBeeCustomerSupport

Contact Center Representative

₹ Check with seller / month
📍 Kochi, Kerala, India 💼 Legal ✓ Active
✓ Actively Hiring 📍 Kochi 💼 Full Time
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Job at a Glance

Category
Legal
Location
Kochi, Kerala, India
Salary
Check with seller
Job Type
Full Time
Company
beBeeCustomerSupport
Status
Open & Active

Job Description

Job Opportunity

We are seeking a Customer Support Specialist to handle inbound voice calls from U.S. Healthcare service/customers.

The ideal candidate will be responsible for resolving customer inquiries professionally and accurately, ensuring timely issue resolution.

Key responsibilities include:
• Listening actively and empathizing with customers
• Providing clear, personalized support

Requirements:
• Strong communication skills in English (verbal & written), preferably US accent-neutral
• Minimum 12th pass; graduation or diploma is a plus
• Comfortable working night shifts in U.S. time zones

Benefits:
• Competitive salary: ₹15,000–₹19,000 per month
• Travel allowance + subsidized meals
• Free cab drop after night shift
• Attendance bonus: ₹1,000 per month
• Annual performance bonus: up to ₹15,000
• Pension fund & ESI coverage
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