SNASH
Sales Call Center Representative
₹ Check with seller / month
✓ Actively Hiring
📍 Kannur
💼 Full Time
🛡️ Verified Listing
⚡ Direct Apply — No Agent
🔒 Your Data is Safe
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Job at a Glance
- Category
- Customer Care
- Location
- Kannur, Kerala, India
- Salary
- Check with seller
- Job Type
- Full Time
- Company
- SNASH
- Status
- Open & Active
Job Description
Customer Interaction:
• Answer incoming calls and assist customers with inquiries and issues.
• Identify customer needs and provide appropriate solutions.
• Build rapport and establish positive relationships with customers.
• Manage customer complaints and escalate issues when necessary.
Sales and Upselling:
• Make outbound calls to potential and existing customers to promote products or services.
• Identify opportunities to upsell and cross-sell products or services.
• Achieve daily, weekly, and monthly sales targets.
• Follow up on leads and manage customer relationships.
Record Keeping and CRM:
Maintain accurate records of customer interactions and sales activities in a CRM system.
Ensure data security and privacy.
Other Duties:
• Follow communication scripts and company procedures.
• Stay informed about products, services, and promotions.
• Participate in team meetings and training sessions.
• Contribute to a positive and productive work environment.
Skills:
• Excellent communication and interpersonal skills.
• Strong sales and persuasion skills.
• Customer service orientation.
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹25,000.00 per month
Work Location: In person
• Answer incoming calls and assist customers with inquiries and issues.
• Identify customer needs and provide appropriate solutions.
• Build rapport and establish positive relationships with customers.
• Manage customer complaints and escalate issues when necessary.
Sales and Upselling:
• Make outbound calls to potential and existing customers to promote products or services.
• Identify opportunities to upsell and cross-sell products or services.
• Achieve daily, weekly, and monthly sales targets.
• Follow up on leads and manage customer relationships.
Record Keeping and CRM:
Maintain accurate records of customer interactions and sales activities in a CRM system.
Ensure data security and privacy.
Other Duties:
• Follow communication scripts and company procedures.
• Stay informed about products, services, and promotions.
• Participate in team meetings and training sessions.
• Contribute to a positive and productive work environment.
Skills:
• Excellent communication and interpersonal skills.
• Strong sales and persuasion skills.
• Customer service orientation.
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹25,000.00 per month
Work Location: In person
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