Work From Home Kannada/Tamil Call Support - Female, Day Shift

Job Summary:

MNC JOBS INFO is seeking enthusiastic and compassionate female candidates who are fluent in Kannada or Tamil to join our remote call support team. This is a day-shift, work-from-home opportunity ideal for individuals with excellent communication skills who enjoy helping others. You will be responsible for addressing customer queries, offering timely solutions, and ensuring a positive support experience.
Key Responsibilities:
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Handle inbound and outbound calls in Kannada or Tamil with professionalism and empathy.
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Resolve customer issues, answer questions, and provide accurate information about products/services.
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Maintain detailed records of customer interactions using CRM tools.
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Escalate complex issues to relevant departments for prompt resolution.
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Follow up with customers to ensure complete satisfaction and issue resolution.
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Adhere to company policies and customer service standards.
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Participate in training sessions to stay updated on products, services, and procedures.
• Required Skills and Qualifications:
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Proficiency in Kannada or Tamil (spoken and written).
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Good knowledge of English or Hindi for internal communication.
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Strong verbal communication and active listening skills.
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Ability to multitask and manage time effectively.
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Basic computer knowledge and familiarity with tools like MS Excel, email, and chat platforms.
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Quiet and professional home working environment with good internet connectivity.
• Experience:
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0 to 2 years of experience in customer service, telecalling, or call center roles.
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Freshers with good communication skills are welcome to apply.
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Previous work-from-home experience is a plus but not mandatory.
• Working Hours:
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Day Shift: 9:00 AM to 6:00 PM (Monday to Saturday)
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Sunday is fixed off.
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Flexible scheduling may be offered for high performers.
• Knowledge, Skills, and Abilities:
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Customer-oriented attitude with a focus on problem-solving.
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Ability to work independently with minimal supervision.
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Patience, empathy, and ability to remain calm under pressure.
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Understanding of customer service principles and practices.
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Adaptability to learn new tools and processes quickly.
• Benefits:
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Work from the comfort of your home.
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Fixed day shift – perfect for maintaining work-life balance.
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Attractive monthly salary with incentives for performance.
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Paid virtual training and onboarding.
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Career growth opportunities within the organization.
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Supportive and inclusive work culture for female professionals.
• Why Join MNC JOBS INFO?

At MNC JOBS INFO, we believe in empowering women and providing a platform for professional development. Our flexible work-from-home roles are designed to promote career growth while ensuring a healthy work-life balance. Join our dedicated support team and be part of an organization that values communication, collaboration, and compassion.
How to Apply:

Interested candidates can apply by sending their updated resume and a short voice introduction in Kannada or Tamil to mail us.