Marketing Executive

Job Title: Sale and Marketing Executive (Customer Calling Role)

Location: Lower Parel, Mumbai
Experience: 1 - 3 years (BPO / Customer Service / Scheduling preferred)
Education: Graduate


Key Responsibilities:

Manage incoming and outgoing customer calls and emails to manage training inquiries and bookings.
The candidate will be required to make regular customer calls
Maintain and update (Data) client lists and training schedules of Existing and New Clients.
Coordinate with the training department to plan sessions effectively.
Keep accurate records and reports in Excel.
Generating invoices and preparing outstanding data
Prepare invoices and track outstanding payments.
Ensure all communications are handled professional manner.

Skills & Requirements:

Good communication skills (spoken and written).
Basic knowledge of MS Office (Excel, Word, Email).
Organised, detail-oriented, and able to multitask.
Friendly, professional phone manner and positive attitude.
Ready to travel for work if needed.

Role: Customer Success, Service & Operations - Other
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success, Service & Operations - Other
Education
UG: Any Graduate