Realign LLC

Service Desk Analyst-2- post

Check with seller / month
New York City, New York, United States IT Engineer & Developer Active
Actively Hiring New York City Full Time
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Job at a Glance

Category
IT Engineer & Developer
Location
New York City, New York, United States
Salary
Check with seller
Job Type
Full Time
Company
Realign LLC
Status
Open & Active

Job Description

Job Type: Contract

Job Category: IT

Role: Service Desk Analyst
Location: Queens Village, NY

Competencies: IT Service Desk - 4-6+ years’ experience

Role Description:

Experience in End user Devices Support (Desktops, Laptops, Mobile Devices, Printers, Scanners)
Possesses a good knowledge of network devices like routers, switches, Wireless Access points and firewalls
Experience in handling Incidents through an ITSM platform and actioning it.
Able to work in 24 x 7 shifts on a rotational basis
Strong analytical and deductive skills
Excellent customer service skills and the ability to interact across multiple disciplines
Mobility to walk around the Airport terminal (only 1 Site) inspecting devices and report issues.
Experience in Creating and maintaining documentation manuals required for the job
Ability to carry equipment like Laptops Desktops Cables and install at a place of requirement



Required Skills

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