Learning Trainer

We currently have an exciting new opportunity for a Learning Trainer to join our Amazon Australia Learning Team based out of our Kemps Creek Fulfilment Centre - the only Amazon Robotics site in Australia!

In this role, you will manage and work with our workplace process trainers (known as ambassadors) to deliver high standards of training to our new and existing associate workforce.

You will thrive in this role if you are dynamic, an organised self-starter, a strong communicator and highly value teamwork. The successful candidate will be trained in both the standard work and tools used within the Learning function and will be trained and required to work across warehouse processes such as picking or packing of customer shipments.

Key job responsibilities

Develop, deliver and assess a multitude of training programs for both new and experienced associates
Perform data entry including creating, entering and updating training rosters
Lead & Support Ambassadors in their roles in delivering training and coaching to associates
Assist in evaluating and monitoring training efforts throughout the FC
Ability to learn processes quickly and become a subject matter expert in new processes
Complete understanding of the safety procedures in the FC to ensure that associates are operating safely and take immediate corrective action where necessary
Ensure compliance with audits and refresher/one point change training
Ensure area readiness and area organisation for all Learning areas and training locations to ensure they are prepared to support all training activities
Spend time in a process path each week rotating through different areas within the warehouse to maintain proficiency and identify associate barriers and gaps in our training
Coach and positively impact associates to succeed in their roles


BASIC QUALIFICATIONS
1+ years of Microsoft Office products and applications experience
High school or equivalent
Work 38 hours/week, and overtime as required
Relevant experience of using clear communication including evidence of delivering training groups and creating corresponding communications and training materials
PREFERRED QUALIFICATIONS
Workplace training experience ideal but not necessary
Able to give and receive feedback effectively
Effective time management skills, exemplary attendance and punctuality
Excellent written and verbal communication skills
Strong problem-solving skills and ability to take initiative
A forklift licence would be advantageous