Job Description
Date: 2 Dec 2026
Location: United States, Redmond (WA), US
About Us
Codan Limited is an Australian company listed on the Australian Securities Exchange (ASX) (Codan) with global operations capturing several locations in North America. Codan is a global group of innovative, technology companies, focused on transforming lives through critical technologies.
We deliver solutions across communication, detection and connection.
Our global footprint has offices in Australia, Brazil, Canada, Denmark, UAE, Ireland, Mexico, Singapore, the UK, and the USA. We sell our products in over 150 countries to customers such as global governments, businesses, NGOs, aid and humanitarian organisations, security and military groups, public safety, emergency response, broadcast, and consumer markets.
We deliver innovation, wherever you are.
Salary banding is $190,000 -$215,000
About the Role
As Codan’s IT Manager – North America, you will lead regional IT operations, ensuring reliability, compliance, and alignment with Codan’s global IT standards. Reporting to the Global Head of IT, based in Australia, this role partners with business leaders to deliver responsive, high-performing technology services and continuous improvement initiatives.
You’ll oversee IT service delivery, infrastructure, cybersecurity, and system stability, balancing immediate operational needs with the delivery of long-term strategic goals. The role also includes leading the regional IT team, managing vendors, and ensuring business continuity across our North American offices.
Key Responsibilities
Lead IT operations across North America, aligning local needs with global IT strategy.
Oversee system performance, cloud infrastructure, and network reliability.
Act as the main IT liaison for North American business leaders and global IT teams.
Manage incidents, requests, and regional IT assets to maintain service excellence.
Drive continuous improvement and ensure compliance with security and data standards.
Lead and develop the regional IT team to deliver exceptional service.
Support implementation of global projects and ensure regional adoption.
About You
You are an experienced IT leader with a strong background in infrastructure, cloud, and enterprise systems (SAP preferred), capable of driving service excellence across a global environment. With a degree in IT, Computer Science, or related field—or equivalent experience, you combine technical expertise with leadership, vendor management, and stakeholder engagement skills.
You’re proactive, customer-focused, and able to translate business needs into effective IT outcomes, aligning with Codan’s values of Can Do, High Performing, Customer Driven, and Openness and Integrity.
The role requires flexibility to meet global business needs, with frequent regional and occasional international travel, and eligibility to obtain U.S. Defense Security Clearance.
Benefits and Culture
Our culture is supportive and collaborative. You will be part of a multidisciplinary team where we share our ideas and innovation is strongly encouraged. We are looking for someone with genuine passion and a can-do attitude for what they do.
Our staff receive 15 days accrued paid time off per year, 9 Federal holidays, an opportunity to join our sponsored health and welfare plan, a generous 401k plan with matching employer contribution, an Employee Assistance Program, and more.
Additionally, we offer flexible core working hours and we take a personal approach to training and development. You can expect to enjoy working as part of a global organisation with teams in the USA, UK, Denmark, Singapore, and Australia.
#IND2
