Assistant Practice Manager

We have a versatile, exciting and rewarding opportunity at our Caringbah, NSW for a dedicated Assistant Practice Manager seeking permanent full-time work:

Supporting the Practice Manager in coaching, leading & developing a high performing practice team in a positive environment for both staff and patients
Assist with overall financial performance of the practice in line with the approved budget
Contribute to and assist in facilitating regular team meetings
Patient management; greeting and welcoming patients, answering all phone enquiries, making & confirming appointments; checking, processing & managing customer accounts
General administration including processing payments using EFTPOS & HiCaps
In the absence of the Practice Manager you will be required to step into the role of Acting Practice Manager
Effectively manage the recruitment & selection for all practice staff
You’ll be:

Relied on for your strong leadership and administrative skills, and no prior dental experience is needed
Willing to learn dental operations and grow within the role
Experienced in business and people management
Able to demonstrate excellent organisational, administrative, and time-management abilities
Skilled in communication, interpersonal relations, and customer service
Capable of understanding financial performance, including generating income and managing costs
Confident in handling challenging conversations and resolving issues promptly
Comfortable engaging with a diverse range of people, from dentists and patients to practice teams
Proactive and solutions-focused, with strong business acumen
At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.