PM Operations Support

Our people are more than our best asset. With 13 depots across the nation, we operate through a combination of employees and full-time subcontractors in all mainland capitals and many key regional centres. As a privately owned and operated business, we work as one large family and our down to earth culture reflects this. Communication is key to our success and everyone at Northline has a voice. Through coaching and development, we not only develop individual skills but also enhance Northline’s culture and expertise.

All of our employees are trained in the most efficient and effective methods of secure handling, from container loads to fragile product to doorstep deliveries.


PM Operations Support

Job no: 495124
Work type: Permanent Full Time
Location: NSW - Sydney
Categories: Other
We are looking for a Operations Support Officer to join our afternoon shift Team at our Depot in St. Marys.

Hours of Work:
Shifts typically start between 3:00 pm and 4:00 pm and finish between 11:00 pm and 12:00 am. During peak season, later finishes may be required.
Reporting to the PM Operations Manager, you will be responsible for providing administrative and customer support on the afternoon shift. This is the perfect opportunity for someone with a strong administrative and customer support background, looking for a new challenge in a fast-paced environment.

Key Responsibilities:

Create load manifests/load sheets and set correct status of manifest once in transit;
Create manifests for the following day and enter on the Daily Movement Report;
Manage occurrences of damaged freight, ensuring photos are taken of the freight and consignment notes, and report completed;
Ensure Track and Trace scanning reports are up-to-date;
Notify relevant depots of priority units;
Be a direct customer liaison to service the needs of internal and external customers;
Prepare all documentation for out bound loading (including Dangerous Goods paperwork);
Liaise with rail providers – book/cancel slots and make containers available in cargo link.
As the successful candidate you will have:

The ability to work autonomously and collaboratively;
Ability to work to tight deadlines coupled with high attention to detail;
A high level of problem solving skills, specifically within data entry;
Strong customer-centric approach at all times;
Strong time management and organisational skills;
Effective judgement skills;
Strong computer skills with Microsoft Office Suite and company specific software;
Ability to prioritise and coordinate multiple tasks and objectives;
Strong communication skills and reliability;
Forklift licence (LF) desirable.