Noblesoft Technologies Inc.
Desktop support- post
₹ Check with seller / month
✓ Actively Hiring
📍 New York City
💼 Full Time
🛡️ Verified Listing
⚡ Direct Apply — No Agent
🔒 Your Data is Safe
⭐ Trusted by 5 Lakh+ Jobseekers
Job at a Glance
- Category
- IT Engineer & Developer
- Location
- New York City, New York, United States
- Salary
- Check with seller
- Job Type
- Full Time
- Company
- Noblesoft Technologies Inc.
- Status
- Open & Active
Job Description
Title : Desktop support with MAC experience
Location : NYC, NY(onsite)
Skill Required: MAC/JAMF
JD:
Candidate should also have a knowledge of all MAC related Hardware and Software type issues. Experience in Active Directory and JAMF all is also a plus.
Minimum 3 years work experience. The Individual must be able to work alone and within a team. The ability to follow defined processes and carry out various Operational type task. Strong ability to troubleshoot and isolate Level 2 type issues that are related to either Hardware or Software environments.
Advanced Experience in Windows Operating Systems
Roles and Responsibilities:
Imaging of Windows/Mac Devices to latest version
Provide 2nd Level Support
Unboxing and packing of equipment To/ From Remote locations
Must be able to follow schedules and perform administrative type tasks
IMAC
Perform Hardware and Software Installations
Smart Hands Activities
Provide remote support for users traveling or at home.
Endpoint Encryption Troubleshooting – McAfee
Ability to work in Active Directory
Provide asset information within ticketing system to ensure an accurate asset database
Perform refresh of end user devices in alignment with refresh schedules
Assist with inventory activities as required weekly and monthly
Ensure local Inventory is up to date and correct
Maintain an incident/IMAC resolution/closure rate of 5+ tickets per day
Ability to work within Service Now
Strong ability to interact with Customers
Proper Documentation of End User Issues within Service Now
Backup and Restoration of End User Data
#NOBLE-NON-IT
Job Type: Contract
Pay: $23.00 - $26.00 per hour
Work Location: In person
Location : NYC, NY(onsite)
Skill Required: MAC/JAMF
JD:
Candidate should also have a knowledge of all MAC related Hardware and Software type issues. Experience in Active Directory and JAMF all is also a plus.
Minimum 3 years work experience. The Individual must be able to work alone and within a team. The ability to follow defined processes and carry out various Operational type task. Strong ability to troubleshoot and isolate Level 2 type issues that are related to either Hardware or Software environments.
Advanced Experience in Windows Operating Systems
Roles and Responsibilities:
Imaging of Windows/Mac Devices to latest version
Provide 2nd Level Support
Unboxing and packing of equipment To/ From Remote locations
Must be able to follow schedules and perform administrative type tasks
IMAC
Perform Hardware and Software Installations
Smart Hands Activities
Provide remote support for users traveling or at home.
Endpoint Encryption Troubleshooting – McAfee
Ability to work in Active Directory
Provide asset information within ticketing system to ensure an accurate asset database
Perform refresh of end user devices in alignment with refresh schedules
Assist with inventory activities as required weekly and monthly
Ensure local Inventory is up to date and correct
Maintain an incident/IMAC resolution/closure rate of 5+ tickets per day
Ability to work within Service Now
Strong ability to interact with Customers
Proper Documentation of End User Issues within Service Now
Backup and Restoration of End User Data
#NOBLE-NON-IT
Job Type: Contract
Pay: $23.00 - $26.00 per hour
Work Location: In person
Job Safety Alert
Real jobs on Jobsiya are always free. Never pay for an interview and never share bank or OTP details.
Report this job →