Customer Relation Officer - Work from Home

Hiring for the role of CRO-Customer Relationship Officer -Female Candidates Preferred

Contact HR - 81228 95704 (Nisha)

Responsibilities:

Building and maintaining profitable relationships with customers.
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest products in order to increase sales.
Meeting with managers in the organization to plan strategically.
Expanding the customer base by upselling and cross-selling.
Understanding key customer individual needs and addressing these.
Knowing your competition and strategizing accordingly.
Customer Relationship Officer Requirements:

A bachelor’s degree in administration or a related field.
A minimum of 2 years’ experience in Telesales or customer support.
Excellent interpersonal and communication skills.
Proficient in all Microsoft applications.
Superior product knowledge.
A Good team player.
Maintain a positive attitude focused on customer satisfaction.
Job Types: Full-time, Permanent

Benefits:

Provident Fund
Schedule:

Day shift
Education:

Degree
Experience:

total work: 2 year (Preferred)
Customer service or Telesales: 1 year (Preferred)
Language:

Hindi (Required)
English (Required)
Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund
Experience:

total work: 1 year (Required)
Customer service: 1 year (Preferred)
Language:

English, Hindi (Required)
Work Location: Remote