International Voice Process Executive (Malad)

Job Title: Customer Support Executive International Voice Process

Location: Malad West, Mumbai

For Contact:

Key Responsibilities

Handle inbound and outbound calls from international customers
Resolve customer queries efficiently and professionally
Provide accurate information and troubleshoot issues
Maintain call logs and update CRM systems
Meet performance targets including call quality, resolution time, and customer satisfaction
Eligibility Criteria

Education:
Graduate Freshers with excellent communication skills are welcome
HSC (12th pass) candidates must have minimum 6 months of experience in a voice process
Skills:
Excellent verbal communication in English
Strong interpersonal and problem-solving abilities
Basic computer proficiency
Willingness to work in rotational shifts including night hours
Perks & Benefits

Competitive salary and performance incentives
Paid training and skill development programs
Growth opportunities within the organization
Supportive and inclusive work environment
WhatsApp CV:

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹32,000.00 per month

Benefits:

Health insurance
Paid sick time
Provident Fund
Work Location: Remote