Guest Service Associate Front Office-Holiday Inn Express Whitefield

Hotel Nandini Upahar


Dosa Chef And Service Staff For Hotel
Hotel Nandini Upahar • Bengaluru, Karnataka • via Apna Jobs
18 hours ago
₹15K–₹24K a month
Full–time
No Degree Mentioned
Apply on Apna Jobs
Job description
Need A Dosa chef and boys for counter who has experience in serving and packing food

More about this Dosa Chef And Service Staff For Hotel job

Hotel Nandini Upahar is aggressively hiring for the job profile of Dosa Chef And Service Staff For Hotel at Bengaluru in Devanahalli locality. Kindly go through the FAQs below to get all answers related to the given job.

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IHG Hotels & Resorts


Guest Service Associate Front Office-Holiday Inn Express Bengaluru Whitefield
IHG Hotels & Resorts • Bengaluru, Karnataka • via LinkedIn
2 hours ago
Full–time
Apply on LinkedIn
Job description
Key Responsibilities Guest Engagement & Service

Greet all guests warmly and professionally upon arrival.

Assist with check-in and check-out in accordance with IHG/HIEX standards.

Provide accurate information regarding hotel services, facilities, and local attractions.

Handle guest queries, requests, and complaints promptly and efficiently.

Maintain a high level of guest satisfaction through friendly and personalized service.

Front Desk Operations

Manage room reservations, cancellations, modifications, and no-show procedures.

Allocate rooms as per guest preferences and operational availability.

Ensure all guest details, payments, and documentation are accurately recorded in the PMS (Opera/Amadeus).

Process billing, invoicing, and cashiering tasks with 100% accuracy.

Coordinate with Housekeeping and other departments to ensure timely room readiness.

Brand & Quality Standards

Ensure compliance with IHG Way of Clean and Holiday Inn Express brand service standards.

Follow grooming standards, operational SOPs, and safety/security protocols at all times.

Maintain the lobby and front desk area in a clean, organized, and guest-ready condition.

Communication & Coordination

Provide clear handovers during shift change.

Coordinate guest requests with relevant departments (HK, F&B, Engineering, Security).

Assist in emergency procedures as per training.

Systems & Reporting

Work efficiently on property management systems (Opera/Amadeus).

Prepare daily reports as required.

Maintain accurate records for arrivals, departures, and in-house guests.

Skills & Competencies

Excellent communication skills (verbal & written).

Strong guest service orientation.

Ability to multitask and handle pressure.

Positive attitude and professional grooming.

Knowledge of hotel operations and PMS.

Problem-solving and time-management skills.

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