Visitor Services Assistant

Sutherland Shire Council is seeking a motivated, professional Visitor Services Assistant to provide high-quality customer service, support events and exhibitions, and assist with day-to-day venue operations at Hazelhurst Arts Centre. Duties include:

Welcoming visitors and responding to enquiries in person, by phone and email
Processing course enrolments, event bookings, merchandise and artwork sales
Assisting with special events and exhibition openings
Supporting volunteers working at the Gallery Desk and retail shop
Invigilating exhibitions and helping maintain a safe, welcoming venue
Completing administration tasks, database updates and daily financial reconciliation
About You

You are community-minded, enthusiastic, and love helping people. You thrive in a fast-paced environment and enjoy being part of a collaborative team. You value the arts, cultural connection and contributing to a vibrant public space.

You will bring:

Experience in customer service within hospitality, arts, performance or similar settings
Strong communication and problem-solving skills
Ability to stay calm under pressure and work as part of a supportive team
Confidence using booking systems and general software applications
Studies underway or completed in Arts or Business
Join our Team and Grow with Us!

If you are ready to take on a challenging and rewarding role that makes a real difference in the community, apply now to join our team at Sutherland Shire Council!

Apply by responding to our online application questions and submitting your resume outlining why we are a great fit!
Get your application in by 11.59pm: Tuesday 6th January 2026.
Interview date: Interviews will be facilitated within 2 weeks of job ad closing.
Package: $61,515 - $65,203 gross p.a. (full time equivalent) plus 12% superannuation.
Hours of work: Part Time working 14 hours per week. Position is expected to be available up to 12 months.
To benefit your wellbeing you will have access to fitness passport, employee assistance program, annual flu shots, health and wellbeing programme and novated lease options.