Customer Support / Telecalling Intern (Freshers, On-Site)

P
PERSONAL NETWORK.


Customer Care Executive(Voice Process)
PERSONAL NETWORK. • Bengaluru, Karnataka • via Shine
2 days ago
Full–time
No Degree Mentioned
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Job description
Exciting Opportunity Hiring For Customer Care Executive(Voice Process)!!!

Greetings from Personal Network!

We are excited to share an excellent career opportunity with a leading MNC for candidates passionate about customer service.
If you are fluent in Hindi and English, possess strong communication skills, and enjoy working with customers, this role is ideal for you!

Position Details

Role: Cu...
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betterhood™️


Customer Support / Telecalling Intern (Freshers, On-Site)
betterhood™️ • Bengaluru, Karnataka • via LinkedIn
14 hours ago
Internship
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Job description
Job Title: Customer Support / Telecalling Intern (Freshers, On-Site)

Location: On-site — Kasavanahalli / Sarjapur Road, Bangalore

Type: Full-time Internship | 6 Days (Mon–Sat) | 10:00 AM – 7:30 PM

Stipend: ₹10,000 per month

Duration: 4 months

Experience: Fresher

Potential for Full-time Conversion: Yes, based on performance at a market-aligned salary

About the Role

We’re looking for a proactive and empathetic Customer Support / Telecalling Intern to join our early team at Betterhood - a fast-growing D2C health & wellness startup. This role offers hands-on experience in customer communication, problem resolution, CRM processes, and telecalling operations - ideal for anyone starting their career in customer support or operations.

Key Responsibilities
• Make outbound calls to customers to assist with queries, orders, and product information
• Handle inbound support calls and resolve customer issues with clarity and patience
• Maintain call logs, customer records, and follow-up schedules
• Assist customers with post-purchase support, product usage guidance, and basic troubleshooting
• Coordinate with internal teams (operations, logistics, marketing) to resolve customer concerns
• Gather feedback from customers and share insights to improve user experience
• Support in basic CRM updates and daily reporting

Eligibility Criteria
• Graduate or final-year student (any stream)
• Good communication skills in English & Hindi (additional languages are a plus)
• Comfortable speaking with customers over phone calls
• Basic understanding of customer service etiquettes
• Ability to use tools like Google Sheets, Docs, and basic CRM systems
• Strong patience, listening skills, and problem-solving attitude
• Must be Bangalore-based and able to work on-site, 6 days a week
• Prior calling or customer-facing experience is a bonus, not mandatory

What You’ll Get
• Hands-on experience in real customer support operations
• Training on CRM tools, communication best practices, and support workflows
• Mentorship from founders and operations leads
• Opportunity for full-time conversion at a market-aligned salary
• A young, fast-paced work culture where your work has direct impact