Learning Coordinator, AU Operations L&D

DESCRIPTION
Join Our Mission to Build World-Class Learning Experiences - We are hiring Learning Coordinators across multiple sites in Sydney.

Are you passionate about developing talent and driving operational excellence through innovative training? Amazon Logistics is seeking an exceptional Learning Coordinator with hands-on execution to transform how we onboard and develop our delivery workforce.

As a Learning Coordinator, you'll be at the heart of our mission to train and support our teams to deliver excellence every day. This isn't just about conducting training sessions—it's about building a culture of continuous learning, establishing best-in-class training experiences, and using data-driven insights to drive measurable improvements in safety, quality, and productivity. You'll collaborate closely across teams, partnering with operations leaders, peer coordinators, and cross-functional teams to deploy and optimise learning programs that directly impact our ability to exceed customer expectations.

Key job responsibilities

Facilitate in-station training classes as needed
Adapt your approach to different learning styles, taking a hands-on approach to show what great looks like
Monitor adherence to standard work and provide real-time feedback to associates
Lead learning and operational audits, staying connected to operations through regular participation in process paths
Build trusted partnerships with teams to coordinate training events based on site and regional needs
Collaborate with the wider Delivery Services Learning Team on regional projects and best practice sharing
Serve as the go-to resource for training-related questions across your site
Escalate barriers effectively to the Learning Manager or appropriate escalation point
Ensure learning experience areas are organised, prepared, and ready to support all training activities
Facilitate certified job and compliance training, including badge creation, data entry, and retrains
BASIC QUALIFICATIONS
Experience with planning, performance metrics, and process improvement
Skilled in data analysis and visualisation
PREFERRED QUALIFICATIONS
Experience in logistics
Experience with data analysis

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.