Assistant Store Manager

We are seeking a dynamic and experienced Assistant Store Manager to join our retail team. This leadership role is vital in ensuring smooth store operations, delivering exceptional customer service, and driving sales growth. The ideal candidate will possess strong organizational, communication, and team management skills, with a background in retail management and sales. Bilingual or multilingual abilities are highly valued to serve our diverse customer base effectively.

Duties

Assist the Store Manager in overseeing daily store operations, including merchandising, inventory management, and cash handling.
Lead and supervise store staff, providing training and development to enhance team performance.
Manage sales activities, including setting pricing strategies, executing marketing initiatives, and achieving sales targets.
Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction.
Oversee payroll processing, scheduling, and administrative tasks such as bookkeeping and record keeping.
Conduct hiring interviews, participate in recruiting efforts, and support onboarding new employees.
Utilize POS systems for transactions, monitor sales data, and prepare reports for management review.
Implement promotional campaigns and marketing strategies to increase store visibility and foot traffic.
Ensure compliance with company policies, safety standards, and store procedures.
Manage budgeting responsibilities and assist with purchasing decisions to optimize inventory levels.
Requirements

Proven experience in retail sales, store management, or supervisory roles within a retail environment.
Strong leadership skills with the ability to motivate and develop a team.
Excellent communication skills; bilingual or multilingual abilities are preferred.
Proficiency in POS systems, merchandising software, and basic bookkeeping/accounting tools.
Demonstrated skills in negotiation, pricing strategies, marketing, and sales management.
Experience with recruiting, interviewing candidates, training & development programs.
Strong organizational skills with attention to detail in cash handling and administrative tasks.
Ability to manage time effectively in a fast-paced environment while maintaining high standards of customer service.
Knowledge of budgeting processes and purchasing procedures is desirable.
Exceptional interpersonal skills including phone etiquette and conflict resolution abilities. Join our team as an Assistant Store Manager to lead with confidence while supporting our mission to provide outstanding retail experiences!
Job Types: Full-time, Part-time, Permanent

Pay: $23.00-$26.00 per hour

Expected hours: 40 per week

Benefits:

Casual dress
Dental care
Employee stock purchase plan
Mileage reimbursement
Paid time off
Stock options
Work Location: Hybrid remote in Kelowna, BC