Administrative Assistant & Fulfillment Associate

Begin each day by reviewing email, Slack, and workflow platforms before sending any communication
Maintain accurate, real-time updates across all systems and calendars
Communicate professionally with clients, lenders, lawyers, and realtors while avoiding duplicate or unnecessary messages
Track outstanding conditions and required documents, escalating urgent matters promptly
Prioritize time-sensitive files to ensure all deadlines are met
Prepare closing day emails and assist brokers with communication
Follow lender-specific requirements exactly as instructed
Upload, organize, and review documents for completeness and accuracy
Review bank statements, paystubs, deposits, and other financial documents with meticulous attention to detail
Enter updates into workflow platforms immediately so brokers have real-time visibility
Provide clear end-of-day handover notes when tasks remain incomplete
Other tasks maybe assigned as needed
Required Skills & Qualities

Strong comfort with technology and digital tools
Fast learner who adapts quickly to new platforms
Highly organized with exceptional accuracy
Strong multitasking and prioritization skills
Professional, clear communication
Proficient with Google Workspace, Slack, and Adobe
Able to independently troubleshoot
Thrives in a fast-paced, detail-critical environmentPreferred Experience
Previous administrative experience and asset
Experience working with financial documents (bank statements, income verification, tax documents, etc.) is an asset
Experience in mortgage, finance, legal, or insurance environments is an asset
Growth Opportunities
Advanced file management
Underwriting support
Broker assistant responsibilities
Expanded office operations roles
We invest heavily in team members who demonstrate initiative, reliability, and accuracy.

This is a remote position, with occasional travel or in-office work required. You must have reliable private internet and it must be secure. You will need to have a guest network if you have others sharing your connection. You may be required to have a VPN.

Job Types: Full-time, Permanent

Pay: From $17.00 per hour

Benefits:

Flexible schedule
Work from home