Haldimand County
Program Assistant
₹ Check with seller / month
✓ Actively Hiring
📍 Simcoe
💼 Full Time
🛡️ Verified Listing
⚡ Direct Apply — No Agent
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Job at a Glance
- Category
- Remote
- Location
- Simcoe, Ontario, Canada
- Salary
- Check with seller
- Job Type
- Full Time
- Company
- Haldimand County
- Status
- Open & Active
Job Description
Case Managers.
Provide back-up coverage for reception.
Build Case Manager schedules (appointments, coverage).
Create and send client appointment letters, as per CM schedules as needed.
Reschedule clients and provide appointments for special applications.
When required, assist Records Clerk with archiving, scanning and sorting mail for filing.
Create overpayment reminder letters for terminated clients and mail out when needed.
Record and input fraud complaints in SAMS and forward to Eligibility Review Officer (ERO).
Manage ERO stats on spreadsheet and update ERO monthly on outstanding complaints.
Monitor Eligibility Review tasks, work queues, investigations email and voicemail for new complaints.
Gather incarceration information to support Eligibility Review Program and forward to ERO.
Provide back up for accounting duties as needed.
Perform other duties as assigned.
Provide back-up coverage for reception.
Build Case Manager schedules (appointments, coverage).
Create and send client appointment letters, as per CM schedules as needed.
Reschedule clients and provide appointments for special applications.
When required, assist Records Clerk with archiving, scanning and sorting mail for filing.
Create overpayment reminder letters for terminated clients and mail out when needed.
Record and input fraud complaints in SAMS and forward to Eligibility Review Officer (ERO).
Manage ERO stats on spreadsheet and update ERO monthly on outstanding complaints.
Monitor Eligibility Review tasks, work queues, investigations email and voicemail for new complaints.
Gather incarceration information to support Eligibility Review Program and forward to ERO.
Provide back up for accounting duties as needed.
Perform other duties as assigned.
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