Realign LLC

Hypercare Agent (Telecom)-4- post

Check with seller / month
Dallas, Texas, United States IT Engineer & Developer Active
Actively Hiring Dallas Full Time
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Job at a Glance

Category
IT Engineer & Developer
Location
Dallas, Texas, United States
Salary
Check with seller
Job Type
Full Time
Company
Realign LLC
Status
Open & Active

Job Description

Job Type: Contract

Job Category: IT

Role: Hypercare Agent (Telecom)
Location: Plano, TX Onsite
Duration: 6 months


Support post-deployment activities during the decommissioning phase.
Ensure smooth transition, resolve issues promptly, and provide hypercare support to stakeholders.
Monitor and manage hypercare activities post-decommission.
Act as the first point of contact for issue resolution during transition.
Coordinate with technical teams to troubleshoot and resolve problems.
Maintain documentation of issues and resolutions for future reference.
Communicate status updates to stakeholders regularly.
Experience in hypercare or post-implementation support roles.
Strong problem-solving and coordination skills.
Excellent communication and stakeholder management abilities.
Familiarity with telecom or IT systems preferred.

Required Skills

CLOUD SECURITY ENGINEER
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