Control Tower Executive ( Accounting )

Job Title - Control Tower Executive ( ERP Operations )

Job Location - Bengaluru

CTC - Upto 3.75 LPA Fixed + Variable

Company Description

NoBrokerHood, a subsidiary of India’s first prop-tech unicorn NoBroker, is a cutting-edge visitor, community, and finance & asset management platform designed to enhance the safety and convenience of gated societies. Launched in 2018, NoBrokerHood leads the market with a 50% share, managing over 25,000 societies and benefiting more than 4.8 million families nationwide. The platform supports all stakeholders, including Admins, Guards, and Residents, while offering services like home maintenance and property solutions. NoBrokerHood is recognized for its top-level security compliance with PCI-DSS Level 1 certification and adherence to GDPR, PDPB 2019 Guidelines, and ISO 27001 standards. With recent funding from Google, the platform is poised for significant growth and innovation.

Role Description

This is a full-time, on-site role based in Bengaluru for a Control Tower Executive. The responsibilities include monitoring and managing the central operations, ensuring seamless coordination among teams, analyzing real-time data to identify issues, and proposing solutions. The role also involves overseeing workflows, maintaining databases, streamlining daily operations, and preparing performance reports to support decision-making. Additional responsibilities may include addressing client or team escalations and ensuring compliance with internal policies and standards.

Qualifications
• Minimum 0-6 months of experience in ERP Operations
• Manage client relationships and ensure service satisfaction
• Should be Proficient in English, Hindi and Marathi
• Freshers with good knowledge in accounting and accounting software
• Handle ERP operations, data accuracy, and ticket resolution
• Coordinate with internal teams for escalations and issue closure
• Monitor performance dashboards and share reports
• Support renewals, retention, and onboarding of new societies
• Strong communication, MS Office skills, and customer-centric approach