professional services manager - business services

Work Term: Permanent
Work Language: English
Hours: 30 hours per week
Education: Bachelor's degree
Experience: 3 years to less than 5 years
Tasks
Analyzes the administrative issues in order to provide help to the employee
Coordinate projects and programs
Develop action plans
Direct the operations of an organization or department that provides services
Evaluate the operations of establishments that provide services to business
Plan and organize the operations of establishments that provide services to business
Provide expertise in response to clients needs
Review projects and programs
Hire, train, direct and motivate staff
Market business services
Plan and control budget and expenditures
Direct and advise staff in the development and implementation of service quality assessment strategies
Plan, administer and control budgets for client projects, contracts, equipment and supplies
Plan, develop and organize the policies and procedures of establishments
Represent the company within various economic and social organizations
Monitor and evaluate
Supervision
3-4 people
Security and safety
Criminal record check
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Large caseload
Large workload
Tight deadlines
Work under pressure
Personal suitability
Accurate
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Initiative
Judgement
Organized
Reliability
Team player
Innovation
Employment terms options
Day
Support for newcomers and refugees
Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
Supports newcomers and/or refugees with foreign credential recognition
Support for Indigenous people
Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Supports for visible minorities
Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities