Cafe Assistant Manager

We are seeking a motivated, hands-on Assistant Café Manager to join our busy garden-themed café in Pukekohe. This role suits someone who enjoys being on the floor, leading by example, and supporting both the café manager and front-of-house team to deliver excellent customer experiences.

You will be actively involved in daily service, staff leadership, training, rostering, and performance support, while also covering key wait staff duties during service periods.

Key responsibilities

Operations & leadership

Support the Café Manager in day-to-day café operations
Open and close the café when required
Maintain café presentation, cleanliness, and garden café ambience
Ensure compliance with food safety, health & safety, and company policies
Front-of-house & wait staff duties

Greet customers and deliver friendly, professional service
Take food and beverage orders accurately
Serve food and drinks efficiently and with care
Handle EFTPOS/cash transactions and daily till processes
Clear and reset tables, maintain FOH cleanliness
Assist barista and kitchen teams during busy periods
Customer experience & administration

Handle customer feedback and resolve issues professionally
Assist with stock control, ordering, and waste management
Support promotions, specials, and events where required
What we are looking for

Previous experience in a supervisor, senior waiter, or assistant manager role in a café or hospitality venue
Strong customer service and people-management skills
Confident training and leading front-of-house staff
Good understanding of café service and FOH operations
Organised, reliable, and calm under pressure
Flexibility to work weekends, mornings, and busy service periods
Job Types: Full-time, Part-time

Pay: $24.00 – $26.00 per hour

Expected hours: 20 – 40 per week

Work Location: In person