Job Description
Pay
From $90,000 a year
Job type
Full-time
Shift and schedule
Monday to Friday
On call
Location
Sydney NSW
Full job description
ACESGroup – Where People, Safety, and Technology Connect
Lead the Future of Security Services
Are you a strategic, forward-thinking security leader ready to shape the future of how security services are delivered? ACESGroup is seeking an innovative Security Contract Manager to oversee a high-profile multi-site visitor services contract.
This isn't your typical security role. We're a technology innovation company with a high-tech guarding division, and we need an experienced and visionary leader who can blend operational excellence with strategic thinking to deliver exceptional outcomes for our clients.
2026 & 2026 Australian Security Industry Award Winner for Excellence in Gender Diversity We're an equal opportunity employer committed to workforce inclusion and diversity.
About the Opportunity
You'll be the strategic bridge between our clients and operations – driving performance, building lasting partnerships, and leading teams to deliver world-class security services.
Working closely with senior stakeholders and Service Managers, you'll have genuine autonomy to innovate, improve processes, and influence how security is delivered at complex high visitation public places.
Work Schedule: Monday to Friday with on-call after hours responsibility.
What You'll Do
Drive Strategic Client Partnerships – Build and maintain high-level stakeholder relationships, positioning ACESGroup as a trusted security advisor
Lead with Innovation – Champion new approaches to security delivery, leveraging our cutting-edge AI-enabled platforms and vision analytics
Deliver Operational Excellence – Oversee security operations including visitor services, asset protection, access control, crowd management, and major event activity
Develop High-Performing Teams – Lead, mentor, and develop operational teams of 20+ personnel across single or multiple sites
Shape Service Delivery – Collaborate with clients to align operational strategies with their evolving needs and expectations
Ensure Compliance & Quality – Maintain rigorous standards across reporting, correspondence, and contractual obligations
What Makes You Stand Out
Strategic Mindset
Proven ability to think beyond day-to-day operations and contribute to long-term contract success
Experience translating client needs into innovative service solutions
Strong commercial acumen with a focus on value creation.
Leadership Excellence
Minimum 3 years' management experience leading teams of 20+ personnel
Natural ability to inspire, develop, and retain talent
Confident operating autonomously while maintaining strong collaboration.
Stakeholder Expertise
Demonstrated success managing senior client relationships in complex environments
Exceptional communication skills with the ability to influence at all levels
Experience working in fast-paced, high-volume, client-facing environments.
Technical Competence
Current NSW Security Licence (1A) – 2A highly regarded
Strong rostering, workforce planning, and operational coordination capabilities
High-level computer literacy and comfort with technology platforms
Deep knowledge of compliance, legislation, and regulatory requirements.
Essential Requirements
Current NSW Security Licence (1A)
Current First Aid and CPR Certificate
Current NSW RSA Card
Full NSW Driver Licence.
Qualifications (or willingness to obtain with our support):
Certificate IV in Security Risk Management
NSW Security Licence 2A
Traffic Control and Traffic Management Plan certifications
White Card, Fire Warden, and Chief Warden certifications
Why ACESGroup?
Technology-First Approach We've built our own commercial-grade software platforms that transform security operations. You'll work with AI-driven tools, vision analytics, and intelligent systems that set us apart from traditional security companies.
Career Investment
Access to training through our internal Registered Training Organisation (RTO)
Participate in our new Diploma of Security Technology (commencing mid-2026)
Paid administrative hours
Clear pathways for advancement across our growing national operations.
Exceptional Locations
Work at Sydney's most iconic events, places/venues, and parklands
Convenient sites with excellent transport access
Exposure to major sporting and entertainment events.
About ACESGroup
With over 40 years of security innovation, we're Australia's premier integrated security services provider, combining operational excellence with in-house developed technology. We protect diverse portfolios from commercial buildings to major entertainment venues.
Ready to Lead?
If you're a strategic thinker who can blend innovation with operational excellence, we want to hear from you.
APPLY NOW or call our Recruitment Team on (02) 9699 7711 for a confidential discussion.
All candidates reaching the interview stage must pass a Language, Literacy, Numeracy and Digital (LLND) test. Successful applicants will be subject to relevant background, police, medical, and reference checks.
ACESGroup does not accept referrals from recruitment agencies.
ABN: 16 002 990 794 | ACN: 002 990 794 | M/L: 404776913 | ASIAL Member: 003749 | RTO: 90024 | VIC: PSBL 813-398-30S
Job Type: Full-time
Pay: From $90,000.00 per year
Work Location: In person
