Global IT Helpdesk

Technical Support Associate

Check with seller / month
Edinburgh, Scotland, United Kingdom Remote Active
Actively Hiring Edinburgh Full Time
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Job at a Glance

Category
Remote
Location
Edinburgh, Scotland, United Kingdom
Salary
Check with seller
Job Type
Full Time
Company
Global IT Helpdesk
Status
Open & Active

Job Description

The Associate provides first-level (L1) technical support for the company's software products via phone and email. Responsibilities include diagnosing and resolving basic software, hardware, and network issues reported by users. The associate must accurately document all customer interactions and pro
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