GENTLE MONSTER - Sales Associate

Pay

$58,000 - $61,000 a year
Job type

Full-time
Shift and schedule

Weekend availability

Rotating roster

Shift work

Public holidays
 
Location
Mascot NSW 2020
 
Benefits
Pulled from the full job description
Travel reimbursement
 
Full job description
About IICOMBINED

Founded in 2011, IICOMBINED is the parent company behind GENTLE MONSTER, TAMBURINS, and NUDAKE - brands that prioritize innovation, creativity, and aesthetics. GENTLE MONSTER is a global leader in fashion eyewear, known for its trendsetting designs and bold campaigns. Each year, the brand releases unique collections, creating immersive experiences. TAMBURINS elevates the art of perfumery through storytelling and experimental spaces, while NUDAKE reimagines dessert culture by blending fashion, art, and culinary creativity.

Learn more at gentlemonster.com.

ABOUT THE ROLE

This is a Full-time position based in Sydney International Airport for a Sales Associate within our Store Branding Team. The Sales Associate is responsible for delivering outstanding customer service, building strong client relationships, and ensuring customer satisfaction. Day-to-day responsibilities include providing product recommendations, driving sales by engaging with customers, maintaining store visuals, and assisting in operational tasks to create a premium shopping experience.

Location: Sydney International Airport
Store Operating Hours: 6:00 AM – 9:15 PM
Travel Allowance: Provided
Key Responsibilities:

Engage proactively with customers to identify needs, share product knowledge, and deliver outstanding service.
Foster a collaborative, trust-based team environment with peers, supervisors, and clientele.
Demonstrate adaptability and flexibility to meet evolving business needs.
Participate in merchandising and visual projects, including stock maintenance, floor updates, and inventory control.
Maintain operational excellence on the sales floor and in stock areas.
Support Store Management with initiatives that drive sales and enhance the customer experience.
Uphold professional appearance and conduct, representing Gentle Monster’s unique style and dress standards.
Contribute to loss prevention efforts in accordance with company policies.
Qualifications

Ability to build meaningful client relationships through excellent communication and interpersonal skills.
Adaptability to work in a fast-paced retail environment with a focus on teamwork.
Previous experience in luxury or fashion retail is a plus.
Availability to work flexible hours, including mornings, evenings, weekends and holidays.
A passion for the fashion and design industry is highly valued.
Multilingual abilities are highly valued to elevate the client experience.
Benefits

Travel allowance provided
Opportunity to work in a dynamic environment
Exposure to a global luxury eyewear brand
Career growth opportunities within a growing global business
Eligibility Criteria
Please apply only if you meet the following requirements:

Hold full working rights in Australia
Are willing to undergo a background check in accordance with local laws and regulations
Are comfortable commuting to Sydney International Airport
Are available to work on a rotating roster between the hours of 6:00 AM and 9:15 PM
Application Requirements
Please include a brief cover letter outlining your interest in the role and your alignment with Gentle Monster.
Only applications submitted with a cover letter will be considered.

Please note that due to the high interest in the position, only shortlisted candidates will be contacted. Thank you and we look forward to hearing from you!

Job Type: Full-time

Pay: $58,000.00 – $61,000.00 per year

Work Location: In person