Retail Assistant | Wellington Airport

Grow your career in the buzz of a Duty Free environment at Wellington Airport!
Our Aelia Duty Free Store offers a premium shopping experience featuring a curated selection of luxury duty free goods, including perfumes, cosmetics, spirits, wines, gourmet foods, fashion accessories, electronics, and travel essentials.

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!


The Role:
We’re looking for a Full-Time Retail Assistant to join our team at Wellington Airport at Arrivals Duty Free. If you love customer service, fast-paced environments, and making shopping fun, this is your chance to shine!

Flexibility is key! Shifts would contain a Sunday/Monday split. For example afternoon shift 12:00pm-5:00pm depending on flight arrivals and then 10.30PM to 1:30AM. Also, Tuesday/Wednesday/Thursday afternoons. Vary and subject to flights/delays and store requirements.
What You’ll Do:
✅ Deliver outstanding customer service & expert product recommendations
✅ Stay ahead of trends with ongoing professional training
✅ Keep the store looking vibrant & well-stocked
✅ Process transactions smoothly & efficiently
✅ Assist customers with queries in a friendly, professional manner


What We’re Looking For:
Passion for customer service & sales
️ Confident communicator with a positive attitude
Well-groomed & professionally presented
Retail experience? Great! But not essential—we’ll train you!
Flexible availability (early mornings, nights, weekends & holidays)
Valid working rights & ability to obtain an Aviation Security ID Card

Perks & Benefits:
Parking – No one likes paying for it! We offer free/subsidised airport parking for our employees
️ Staff Discounts – You'll get exclusive discounts on products in our stores + extra savings on water and hot beverages
Career Development – Our Better Together development program offers opportunities to upskill, take on new challenges, and grow your career within our vibrant network
‍‍ Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
Employee Referral Program – Refer your awesome network to our team and if they’re hired, you’ll receive a reward + you’ll go into the running to win an end-of-year bonus
️ Wellbeing Leave & Employee Assistance Program – From day one our permanent employees receive a paid Wellbeing Leave day, and everyone has access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it
✈️ Work in a Dynamic Airport Environment – Where no two days are the same!

We Value Diversity & Inclusion
At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.


APPLY NOW and let’s make travel retail magic together! ✨