Assistant Manager / Front Desk Kids Party Place

Job description

Job description

Max Adventures is a premier indoor kids party center located in Brooklyn, NY, dedicated to providing unique and unforgettable experiences for families. We specialize in interactive play and kids' birthday parties, ensuring every event is filled with joy, discovery, and pure fun.

Job Description

We are seeking a highly motivated and enthusiastic team member who is available to work on weekends, holidays, and some weekdays. This role includes the following key responsibilities:

Answering phone calls and welcoming customers
Leading facility tours for guests
Managing the employee schedule for the upcoming week
Retaining and accurately recalling all company information
Operating our custom POS system to book parties
Keeping detailed records and following up with customers regarding their reservations
Processing payments and upselling party packages
Handling basic social media tasks
Performing light cleaning and upkeep to maintain the facility
Managing credit card transactions
Responding to phone calls, emails, and in-person inquiries, requests, and bookings
Ensuring seamless party operations, managing staff, and engaging with customers
Requirements:

Exceptional customer service skills
Strong written and verbal communication in English
Excellent memory retention and attention to detail
Ability to juggle multiple tasks and work efficiently under pressure
A genuine love for working with children
Outstanding organizational and administrative skills
Dedication to maintaining a safe and clean environment (ability to lift up to 40 lbs)
A proactive self-starter who thrives in independent work
A positive attitude with a professional appearance
SMILING, FUN, AND LAUGHTER ARE ESSENTIAL!

Join our FUN AND DYNAMIC ENVIRONMENT with:

Competitive Salary
TIPS
Exciting PERKS
Bonus opportunities
Job Types: Full-time, Part-time

Pay: $20.00 - $28.00 per hour

Benefits:

Employee discount
Flexible schedule
Application Question(s):

Why should we hire you?
Are you able to work Weekends?
Are you able to work Weekdays?
From 1-10 rate yourself for paying attention to details.
Language:

English (Required)
Ability to Commute:

Brooklyn, NY 11234 (Required)
Work Location: In person