user support technician

Education:
Expérience:
Education
College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Tasks
Give access to computer networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Work conditions and physical capabilities
Fast-paced environment
Repetitive tasks
Personal suitability
Client focus
Organized
Ability to multitask
Screening questions
Are you authorized to work in Canada?
Are you available to start on the date listed in the job posting?
Are you willing to relocate for this position?
Employment terms options
Evening
Experience
1 year to less than 2 years
Employment terms options
Shift
Morning
On call
Day
Weekend
Other benefits
On-site amenities
On-site housing options
Parking available
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 32 to 35 hours per week