SUPPORT OFFICER

TAFE SA
Job reference: 830616
Location: - VARIOUS -
Job status: Short Term Contract
Eligibility: Open to Everyone

Work Arrangements: Full time short-term contract until 30 June 2026
ASO2 salary range $58,709 - $63,154 p.a. + super
1x position at Regency campus | 1x position at Elizabeth campus
View: Role Description
The Opportunity

The Support Officer is responsible for the provision of a wide range of administrative duties, which support the delivery of high-quality education programs. In performing these duties, the Support Officer may, on a day to day basis, support the work of TAFE SA teams and will liaise with a diverse range of key stakeholders. In all cases the Support Officer is expected to work as part of a larger Administrative Services team to ensure a high standard of customer service is provided to internal and external customers at all times.

What We’re Looking For

Relevant experience in providing high quality student/customer centric service in a front-line environment.
Relevant experience in resolving customer queries and escalating where necessary, creating solutions and achieving outcomes for the customer in line with business processes.
Ability to communicate both orally and in writing, with excellent customer service skills. Work sensitively and effectively with a diverse customer and student cohort, including people with disabilities and from diverse cultural and linguistic backgrounds.
What You Need to Know

A valid Working with Children Check (WWCC) issued by the South Australian Department of Human Services is required before employment.

Please refer to the Role Description for all Special Conditions.

Why TAFE SA?

TAFE SA, proud winner of Training Provider of the Year in 2021, 2022 & 2024 SA State Awards and winner of the Large Training Provider of the Year 2024 National Training Awards, delivers high quality education and skills training across South Australia. Join an innovative team shaping job-ready students and creating life-changing opportunities. More than a job, make real impact! GO GET IT!

Perks & Benefits

Life at TAFE SA comes with perks you’ll love:

Generous leave entitlements including Recreation, Sick, Long Service, Retention, Paid Parental, Family & Domestic Violence, Special and Cultural leave that supports cultural diversity and First Nations
Purchase Annual Leave
Salary Sacrifice / Salary Packaging options
Employee Assistance Program (EAP)
Health & Wellbeing Program
Flexible work arrangements that support work-life balance conditions
Inclusive, diverse and collaborative culture
Career development and progression
Ongoing professional development opportunities
Ready to Shape the Future?

Click ‘Apply’, we’re excited to hear from you! Share your resume and a selection criteria response (max 4 pages).

For enquiries, please contact Christine Shaw – Team Leader via email at Christine.shaw@tafesa.edu.au

Inclusion and Flexibility Statement

Be you, be valued, be included. At TAFE SA, we celebrate diversity and encourage all applicants, including First Nations peoples, Culturally and Linguistically Diverse (CALD) communities, LGBTIQA+ individuals, people with disability, and neurodiverse talent. Need support applying? Let us know!

Empower. Impact. Reconcile. Discover our Innovate Reconciliation Action Plan

Want to know more about TAFE SA? Follow Us On

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YouTube: TAFE SA | YouTube

Website: TAFE SA | Website


Applications close: 16/01/2026 11:45 PM


Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.