Hotel Receptionist

We are looking for a Front Desk Receptionist to join our team at Flag Motor Lodge in Rivervale.

The Front Desk Receptionist is the first point of contact for guests and plays a key role in ensuring a smooth, welcoming, and professional experience throughout their stay. This role focuses on day-to-day front desk operations and guest services.

Key responsibilities include:

Managing front desk operations, including guest check-ins and check-outs
Providing friendly and professional customer service to all guests
Handling guest requests and resolving issues, escalating to management when needed
Answering phone calls and responding to booking enquiries
Assisting with reservations and basic administrative tasks
Maintaining accurate records and updating required documentation
Communicating with housekeeping and other departments to ensure rooms and services are ready and coordinated
The typical shift is from 3 pm to 11 pm, with a two shifts per week.

Job Types: Part-time, Casual

Pay: From $25.00 per hour

Work Location: In person