Property Tax & Utility Representative 1

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Employment Status

Union - CUPE Local 402 - Regular Full-Time
Scope

The Property Tax & Utility Representative 1 is responsible for clerical, cashiering and customer service duties related to the collection of various municipal revenues at various City locations.
The work involves interaction with the public in a high transaction environment. To maintain positive public relations, interpersonal and customer service skills will be important especially at times when circumstances are strained.
Responsibilities

Performs data entry and collection of Property Tax and Utility bills.
Processes payments for property taxes, utilities and other city revenues using established deposit procedures.
Communicates factual property tax and utility information.
Applies departmental policies and relevant legislation for the public at the front counter, over the phone or via correspondence.
Performs other job related duties as assigned.
Qualifications

Completed Grade 12 supplemented by introductory business & accounting courses.
Minimum of 2 years of recent city experience.
Knowledge of the activities of other departments and previous cashiering experience is required.
An equivalent combination of education and experience may be considered.
Courses related to customer service and conflict resolution is preferred.
Additionally, t he successful candidate must communicate effectively both orally and in writing, succeed under the pressure of deadlines within a dynamic environment and h ave working knowledge of property tax and utility functions, including procedures and policies and have knowledge of relevant Municipal and Provincial legislation, including City of Surrey by-laws. The ability to work within a team setting and with computer applications is also required.
Other Information

Number of Job Openings: 1
Hourly Rate: $31.53/hour (2024 Rates) Steps Hourly Rate Step 1 $31.53 Step 2 (6 Months) $31.97 Step 3 (18 Months) $32.90 Step 4 (30 Months) $33.50
Conditions of Employment

This position requires completion of a Police Information Check.
Successful applicants must provide proof of qualifications.
Closing Date

This job will be posted until January 26, 2026.
Our Values

Integrity - Service - Teamwork - Innovation - Community