Dental Assistant - Receptionist | Bupa Dental Mackay

Full job description
Why Bupa?

Significant Bupa product and service discounts – up to 40% health insurance discount + more
Over 180 practices Australia-wide – move with us!
Career development opportunities including our Future Leaders Program
Paid parental leave and reward & recognition programs
Salary sacrifice options and regular performance reviews
Supportive, people-first culture
Competitive hourly rate starting from $30+ super
Up to 10% monthly incentive bonus
About the Practice:

Our Bupa Dental Mackay practice is well known for its cosmetic dentistry, orthodontics, implants and general dentistry. We are a solid, stable team looking for a full time experienced Dental Assistant - Receptionist as we prepare for a significant growth in customer volumes. Team dynamic is incredibly important to us in our 6-chair practice. You can find out more about our practice here.

The Opportunity:

We have a versatile, exciting and rewarding opportunity at our Mackay, QLD practice available for a Dental Assistant - Receptionist seeking permanent full-time work:

Modern dental practice with 6 chairs running a wide range of dental treatments
Convenient location – undercover parking!
Friendly, fun and dedicated team
Maintain our amazing customer and team culture - providing continued excellent customer service to our patients
Prepare patients & facilities for dental treatment
Deliver quality chairside assistance to our Dentists
Treatment coordination
Provide instrument sterilisation
Maintain infection control standards and procedures
Meet and greet patients, providing a great first impression
Book and amend appointments, answering the phone, updating patient records
Making patients aware of dental services and offers
Handling payments
Accessing sensitive information whilst maintaining patient confidentiality
High-end patient care; building & maintaining relationships with all clients in a friendly & warm manner
You'll be:

Available to work Full Time hours, with some Saturdays ideally
Ideally 1+ years’ experience working in a similar role
Certificate III or IV in Dental Assisting highly regarded
You're a motivated self-starter, this is a fast paced and dynamic role
Exceptional communication and interpersonal skills
Passionate about customer service and patient care
Organised with attention to detail
Ability to build rapport with patients, in a cheerful, light-hearted manner
At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.

Apply now, we'll be interviewing as soon as applications are received!

For successful candidates, a Working with Children Check permit is required as part of our mandatory background check screening process.