front desk agent

Education
Secondary (high) school graduation certificate
Work setting
Hospitality industry
Hotel, motel, resort
Tasks
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Standing for extended periods
Personal suitability
Client focus
Excellent oral communication
Organized
Reliability
Team player
Screening questions
Are you authorized to work in Canada?
Do you have experience working in this field?
Do you live near the job location?
Experience
7 months to less than 1 year
Employment terms options
Shift
Flexible hours
Health benefits
Dental plan
Health care plan
Vision care benefits
Financial benefits
Gratuities
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 35 to 40 hours per week