Pain Service Administrator & Coordinator

See Full job description, To provide administrative support to the pain service, this will include such things as: processing referrals, booking of outpatient and inpatient appointments, ensure clinics are booked, liaise with clinicians to ensure waiting times are met and patient experience is excellent. Understand the treatment approach of the services and be able to communicate this information to patients and others as required Deal with all referrals in a timely manner, ensuring that these are recorded and dealt with correctly. Ensure all ERS choose & book referrals are actioned in a timely manner. Administer the waiting lists, under guidance from the clinical team.

Ensure all referrals are added with the correct Treatment Function code Ensure all appointments are checked in and out promptly with the correct RTT outcome code. Request information from GP surgeries in a timely manner prior to the patients initial appointments.