Job Description
Hiring Salary Range
$15.75/per hour DOE
Not Eligible for Benefits
This is a part-time, temporary position not eligible for benefits.
Work Schedule
Hours varied; Monday-Friday 8:00am-4:00pm; schedule cannot exceed 19.5 hours/week
Job Summary
Student workers in the Academic Advising and Career and Transfer Services will have the opportunity to learn and gain experience in an educational office and customer service environment. This role provides opportunities to develop professional communication skills, learn the use of office software, and support students and employers through in-person, telephone, chat, and email conversations.
Additional Information
In order to qualify for a Federal Work-Study (FWS) job, a FAFSA (Free Application for Federal Student Aid) must be on file for the current award year and have eligible financial needs based on the college requirements. Please contact the Office of Financial Aid for more information prior to applying to a Federal Work-Study job.
FWS is a need-based, federally funded program.
FWS requires the completion of a Free Application for Federal Student Aid (FAFSA), and confirmation of federal work-study eligibility as determined by the financial aid office.
FWS does not directly pay for tuition, and funds are only available to eligible students attending a minimum of six (6) degree applicable hours in a federal student aid eligible program.
The FWS award amount is based on your FAFSA results and college funding availability, which will determine the number of hours available to work while supporting the students academic goals.
For more detailed information, please go to the MCCCD Federal Work-Study Website
Essential Functions
Provide front office support by greeting individuals and groups in person, answering telephones, chat and emails and responding in a professional manner.
Greet guests (i.e. students, prospective students, employers, community members and other college employees) with promptness and courtesy,
Build rapport with visitors and seek to understand how we can assist them in their inquiry or journey.
Assist with planning and coordinating events and programs, and work with databases and other offices systems
Conduct reminder calls and emails to students for advising appointments and event registrations.
Provide drop in peer advising support to students understand their test/placement scores.
Offer general advising support related to registration processes, and career exploration within Health Science programs.
Conduct outreach to Health Science students to schedule advising appointment and remind them to register for the next term.
Assist with early alert outreach and complete tasks related to reports that support retention and student success.
Minimum Qualifications
Must be enrolled in 6 credit hours or more at GateWay, have unmet financial need, and meet Satisfactory Academic Progress standards.
Desired Qualifications
Proficiency in Microsoft Office suite
Detail-oriented with the ability to provide excellent customer service.
Strong analytical and problem-solving skills
Excellent interpersonal and communication skills.
Special Working Conditions
May require prolonged periods of sitting, standing and viewing a computer screen
May be required to lift or carry up to 25 lbs
MCCCD does not sponsor individuals for any type of work visas
How to Apply
1. Confirm your eligibility with the GWCC Office of Financial Aid
2. Upload the following documents:
Cover letter
Resume
Federal Work Study Eligibility Confirmation (you will receive an email from the Office of Financial Aid)
Posting Close Date
Open until filled
EEO, Title IX, & Clery Act
Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, ****** orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.
Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."
The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.
The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.
