Secretary/Receptionist

SUMMARY

The showroom receptionist/secretary is a front line representative for the Dealership and must represent the Dealership in a professional, friendly manner at all times, on the telephone and face to face. Scheduled hours are 9:00 am to 6:00 pm, with a lunch break from 1:00 pm to 2:00 pm.

ESSENTIAL DUTIES

Greets showroom customers and determines the nature of their visit, if salesmen do not do so first. Works comfortably with the public
Communicates with callers and visitors in a professional, friendly, efficient manner
Answers basic customer inquiries, referring more extensive inquiries to appropriate persons
Directs customers to correct departments, notifying appropriate persons that customers are waiting and introducing customers to appropriate persons
Finds assistance for customers in the showroom and on the lot if salesmen are not on the floor
Answers incoming phone calls, directing callers to appropriate departments or taking thorough messages and communicating them to appropriate parties in a timely manner
Maintains used vehicle information
Prepares files and labels for vehicle deals
Types and prints memos, correspondence, reports, signs, flyers, calendars, and other documents for management and sales staff as needed
Prepares outgoing mail
QUALIFICATIONS

Attention to detail
Proficiency in using computer systems and software for data entry and processing
Customer service focus
Benefits:

We offer full-time employees a benefits package, including:

401K with company match
Health and dental insurance
Generous paid time off for healthy work-life balance
Competitive salary and opportunities for advancement
Employee Discounts
Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Work Location: In person