Service Technician

Work with a team to service and repair office equipment such as copiers and printers. Do you enjoy learning how things work, working on your own car or building your own computer? This might be the perfect fit for you.

Capabilities Needed:

I. Excellent communication and customer service skills

II. Aptitude for repair

III. Team attitude

IV. Desire to help

V. Self-motivated

VI. Organized and excellent at follow-through

VII. Able to lift and carry heavy objects

VIII. Valid drivers license and good driving record

Responsibilities:

I. Provide excellent internal and external customer service including on-site equipment support, phone support, and follow-up.

II. Follow customer service and repair standards.

III. Perform quality preventative maintenance and service calls for copiers and other equipment as scheduled.

IV. Set up copiers, load software, input network settings, load drivers onto network, and customize for customers as necessary.

V. Proactively research problems and offer solutions to manager.

VI. Assist sales representatives with product questions, delivery and setup.

VII. Complete all required paperwork in a timely manner ensuring error-free work.

VIII. Assist coworkers as directed by manager.

IX. Refurbish trade-in copiers for resale.

X. Safely load, keep clean, organize, and drive service vehicle daily to customer calls.

XI. Attend on-going training when needed.

XII. Assist with other projects or duties as requested or as need is observed.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Professional development assistance
Work Location: In person