Dh-Room Attendant

Position: DH-ROOM ATTENDANT
Location: Huntsville

POSITION:
Room Attendant - Seasonal

DEPARTMENT:
Housekeeping

REPORTS TO:

Housekeeping Supervisor

STATUS OF POSITION:
Full-Time (Seasonal)

JOB HIGHLIGHTS: AM shift Work, Team Environment, Shuttle Service, Staff Housing Available

Position Summary

The Room Attendants will be responsible for maintaining clean, sanitized Guest Rooms & Public Areas.

Duties and Responsibilities:
• Provides responsive and empathetic service to guests and colleagues
• Ensures the well-being of our guests and hosts by being alert to and reporting potential hazards
• Models all Deerhurst Resort Standards while caring for the guests, co-workers and owners
• Comfortable making decisions and develops recommendations for effective problem solving
• Provides daily cleaning & sanitation per standards, including but not limited to:
Public Areas, Guest Rooms, and Public Corridors
• Responds to direct guest requests in an empathetic and timely manner
• Ensures communication of maintenance issues in a timely manner
• Maintains equipment in a clean and proper working order, reporting any concerns
• Ensures correct placement of Furniture, Fixtures, Amenities & Equipment
• Completes all other duties as assigned

Qualifications:
• Guest oriented with a sincere, helpful, caring and friendly personality
• Able to take initiative within given guidelines
• Pays precise attention to detail, order and cleanliness
• Has exceptional energy, flexibility and professionalism
• Enjoys offering exceptional service and meeting the needs of others
• Able to adapt in a fast pace, constant changing environment
• Able to maintain composure and objectivity
• Able to identify problems and make recommendations for improvements
• Is flexible with their schedule, primary will work day shift and occasional evening shift, as business levels require

Physical Aspects of Position (include but are not limited to):
• Able to move up and down stairs frequently
• Able to occasionally work outdoors in seasonal temperatures
• Able to lift, bend, carry & move constantly 11 to 29 pounds, frequently 30 to 49 pounds, occasionally 50 to 75 pounds

Visa Requirements:
Must be eligible to work in Canada

The above job description is not intended to be exhaustive lists of all responsibilities, skills or efforts associated with or expected of the role, but are intended to accurately reflect principal job elements.