General, Assistant Managers , social media and scoopers team for seasonal ice cream store.

PLEASE READ ALL FOUR JOB DISCRIPTIONS****

****PLEASE NOTE, NO POSITION COMES WITH HEALTH BENEFITS****

General Manager Position

Pay: $20–$22/hr to start | Cap: $28/hr (earned through performance)
Training Pay: $16/hr during product & systems training
Schedule: Flexible | Seasonal with long-term opportunity
Age Requirement: 25 years or older

Opening

We’re building something intentional not just running an ice cream shop. This is a small, close-knit operation where leadership, trust, and consistency truly matter. You’ll be working directly with ownership in an environment where effort is recognized, communication is open, and standards are taken seriously.

As ownership prepares for outside commitments, we’re looking for a mature, reliable, and grounded General Manager who can confidently hold down the day-to-day operations of the store. This role requires someone who takes pride in structure, leads with integrity, and understands what it means to be trusted with a business.

This is not a title-only role. This is real leadership.

Role Overview

The General Manager is responsible for the entire daily operation of the store people, product, standards, and sales. You will be fully cross-trained and expected to work the floor alongside your team.

Role Structure (Non-Negotiable)

hours working the store (service, operations, product execution)
hours focused on leadership, outreach, and business growth
Key Responsibilities

Operations & Leadership

Oversee daily store operations and shift execution
Create schedules, lead shifts, and support supervisors
Train, coach, and hold team members accountable
Maintain food safety, cleanliness, and product consistency
Ensure standards are followed even when ownership is not present
Communicate clearly and consistently with ownership
Sales, Outreach & Growth (Very Important)

Proactively reach out to schools, daycares, and local businesses
Build relationships that lead to repeat and group business
Upsell gallons, bulk orders, and larger purchases
Create simple, practical deals with clubs, teams, and organizations
Identify opportunities to increase sales during slower days
Encourage in-store upselling throughout the day
Think beyond the counter this role includes business awareness
Scheduling, Weekends & Holidays

Weekends are rotated, with the goal of every other weekend off when staffing allows
Major holidays are rotated and shared, including:
Memorial Day
Fourth of July
Easter
Labor Day
As a leadership role, the General Manager is expected to work select holidays
Schedules are planned and communicated in advance to keep expectations clear and fair
Benefits & Perks

Employee discounts on all store products and orders
Mentorship and leadership development
Clear expectations, structure, and accountability
Performance-based raises and growth opportunities
SUPERVISOR / ASSISTANT MANAGER

Pay: $20–$21/hr to start | Cap: $25/hr
Training Pay: $16/hr during product training
Schedule: Flexible | Seasonal

Opening

We’re looking for a Supervisor who wants to play a meaningful role in a growing business — someone who leads by example, supports their team, and understands that consistency and standards matter.

This role is for someone who enjoys being hands-on, takes pride in keeping things organized and running smoothly, and is ready to step into leadership with confidence. In our small, close-knit team, supervisors are not background roles they are trusted leaders who help set the tone, protect the brand, and support both the team and the business day-to-day.

If you’re dependable, level-headed, and ready to grow into higher leadership while staying connected to the floor, this role was built for you.

Role Overview

The Supervisor works closely with the General Manager and ownership to ensure daily operations are executed with consistency and care. This is a leadership role that blends floor work with responsibility.

Role Structure

hours working the store (service, product execution, operations)

hours supporting leadership, organization, and business initiatives

Key Responsibilities

Team & Operations

Lead shifts with confidence and professionalism
Support and coach team members on the floor
Ensure cleanliness, food safety, and product quality
Assist with training and onboarding new hires
Step in to resolve day-to-day challenges during busy periods
Third-Party & Order Accuracy (Important)

Oversee third-party orders (DoorDash, Uber Eats, etc.)
Ensure order accuracy before handoff
Handle disputes and issues with third-party platforms
Track and communicate recurring problems to management
Sales & Community Support

Assist with outreach to schools, daycares, and local businesses
Support upselling of gallons and larger group orders
Help identify opportunities with clubs, teams, and repeat customers
Encourage the team to upsell appropriately during shifts
Scheduling, Weekends & Holidays

Weekends are rotated, with the goal of every other weekend off when staffing allows
Major holidays are shared and rotated, including:
Memorial Day
Fourth of July
Easter
Labor Day
Supervisors may be scheduled for select holidays based on business needs
Schedules are planned and posted in advance to ensure clarity and fairness
Benefits & Perks

Employee discounts on all store products and orders
Hands-on leadership experience
Mentorship and growth into higher roles
Clear expectations and structure
SOCIAL MEDIA & BRAND LEAD

Pay: $18-20 /hr to start | Cap: $22/hr
Training Pay: $16/hr during product training
Schedule: Flexible | Seasonal

Opening

We’re looking for a Social Media & Brand Lead who understands that great content starts with actually knowing the business. This is a hands-on, structured role inside a small, close-knit team — not a remote content job and not an influencer-only position.

You’ll be fully cross-trained and actively working in the store so the content you create reflects real products, real customers, and real experiences. If you’re creative, reliable, and comfortable being part of the operation, this role offers real ownership and room to grow.

Role Overview

The Social Media & Brand Lead supports brand visibility, promotions, and community connection while staying grounded in daily store operations.

Role Structure (Required)

hours working the store (service, products, customer interaction)

hours dedicated to content creation, posting, and planning

Key Responsibilities

Content & Brand

Create and post consistent content for Instagram, TikTok, and other platforms
Capture in-store photos and videos during shifts
Highlight products, team culture, specials, and events
Assist with promoting community involvement and partnerships
Work with ownership on brand direction and messaging
In-Store & Team Integration

Learn and execute all products in the store
Engage with customers and understand what resonates
Collaborate with team members to appear in content when appropriate
Support promotions and campaigns on the floor
Scheduling, Weekends & Holidays

Weekends are rotated whenever possible
Major holidays are rotated and shared, including:
Memorial Day
Fourth of July
Easter
Labor Day
Some holiday availability is expected in a seasonal business
Schedules are planned and communicated in advance
Benefits & Perks

Employee discounts on all store products and orders
Mentorship in branding and business growth
Creative ownership with structure
Real-world brand-building experience
TEAM MEMBER / SCOOPER

Pay: $16-17/hr to start | Cap: $20hr
Training Pay: $16/hr during product training
Schedule: Flexible | Seasonal

Opening

Our scoopers are the face of the store. They are the first people customers see, the voices they remember, and the reason guests leave smiling — or don’t. This role matters.

We’re looking for team members who understand that serving ice cream is more than scooping. It’s about creating an experience, representing the brand, and taking pride in how people are treated from the moment they walk in the door.

Because we operate with a small, close-knit team, every scooper has real impact. Your energy, attitude, and attention to detail directly shape whether customers return and recommend us.

Role Overview

As a Team Member / Scooper, you are responsible for delivering exceptional customer experiences while maintaining high standards for product quality, cleanliness, and teamwork. You will be fully trained on all products and expected to represent the store with professionalism and care.

Key Responsibilities

Greet customers warmly and create a welcoming environment
Prepare and serve all products accurately and consistently
Communicate clearly with customers and answer questions confidently
Maintain cleanliness, food safety, and presentation standards
Work efficiently during busy periods while staying positive
Support teammates and contribute to smooth shifts
Partner with the Social Media & Brand Lead to assist with content
Be open to appearing in photos or videos for promotions
Willingness to wear the mascot is a bonus
Scheduling, Weekends & Holidays

Weekends are rotated, so no one is scheduled every weekend
Major holidays are rotated and shared, including:
Memorial Day
Fourth of July
Easter
Labor Day
Schedules are posted in advance to allow for planning
As a seasonal business, holidays are important and teamwork is essential
Benefits & Perks

Employee discounts on all store products and orders
Supportive, team-first environment
Opportunities to grow into leadership or specialty roles
A workplace where effort and attitude matter
Pay: $22.00 - $27.00 per hour

Expected hours: 24.0 – 34.0 per week

Benefits:

Employee discount
Flexible schedule
Application Question(s):

are you willing to work the holidays listed
Are you willing to travel to North Plainfield for this position?
Experience:

Fast casual : Pos systems: 4 years (Required)
License/Certification:

Food Safety Certification (Preferred)
Shift availability:

Night Shift (Required)
Day Shift (Required)
Work Location: In person