Event Service Manager South Coast Winery Resort & Spa

Benefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Tuition assistance
Vision insurance
Wellness resources
South Coast Winery Resort & Spa and Carter Estate Winery and Resort are seeking an experienced Event Services Manager to bring exceptional events to life in one of Southern California’s premier wine country destinations. This role is ideal for a detail-driven hospitality professional who thrives on creating seamless, memorable guest experiences—from elegant weddings to high-profile meetings and social celebrations.
About the Role
Reporting to the Sales & Catering leadership team, the Event Services Manager is responsible for the planning, coordination, and flawless execution of all assigned group and social events. You will serve as the primary liaison for clients post-contract, ensuring every detail is thoughtfully executed and aligned with our luxury service standards.
Key Responsibilities
Act as the primary contact for clients after contract signing, overseeing all event detailing and execution
Coordinate meetings, conferences, weddings, and social events from planning through completion Prepare and manage BEOs, banquet checks, event resumes, and diagrams with accuracy and attention to detail Maintain and manage event data, space blocking, and revenue tracking within Delphi Collaborate closely with Banquets, Culinary, Front Office, Engineering, and other departments to ensure seamless service Conduct planning site inspections, client walkthroughs, and wedding tastings for confirmed events Manage event deposits and payments accurately and in a timely manner Maintain strong relationships with vendors, including rental, entertainment, and transportation partners Attend weekly BEO and resume meetings and support the Sales Team as needed Ensure all event spaces, materials, and equipment meet brand and guest expectations Uphold the overall appearance, professionalism, and luxury standards of the resort
What We’re Looking For
2–4 years of experience in event services, catering, or hotel operations
Strong organizational skills with exceptional attention to detail Proven ability to manage multiple events and deadlines simultaneously Excellent communication and customer service skills Proficiency with event management systems (Delphi experience preferred) Ability to work flexible schedules, including weekends and holidays Professional demeanor with a passion for hospitality and relationship-building
Why Join Us
Work in a stunning wine country resort environment
Be part of a collaborative, service-driven hospitality team Create unforgettable experiences for weddings, corporate groups, and social events Competitive compensation and comprehensive benefits package
South Coast Winery Resort & Spa and Carter Estate Winery and Resort are proud to be equal opportunity employers. Employment is at-will.