BUCKLEY Exchange - Office Assistant Sat/Sun:Off Mon-Fri:8am-2:00pm

Job description:

Integral Physical Therapy is seeking a full-time Administrative Assistant to join our team at our Thornton clinic. We are looking for someone who thrives in a fast-paced environment, values team collaboration, and contributes positively to our team culture.

We are a small, mission-driven company with 8 outpatient clinics across the Denver metro area. Our purpose is to put people before profits by integrating the needs of our patients, team, community, and partners. We believe that when we focus on doing what’s right, success follows.

Why join us?

Be part of a supportive, values-driven team.
Work in an environment where your role makes a real difference for patients and the community.
Opportunities for growth and development as we continue to expand.
What you’ll do:

Answer phones, greet patients, and manage therapist schedules.
Schedule appointments and process online referrals.
Verify insurance benefits, obtain prior authorizations, and communicate details to patients before their first visit.
Track and manage insurance authorizations to ensure compliance and timely scheduling.
Request referrals, imaging, and medical records from physician offices as needed.
Organize and maintain accurate medical records.
Troubleshoot and resolve new patient intake issues.
Help keep the office clean, organized, and welcoming.
What we’re looking for:

Strong customer service skills and a professional, friendly demeanor.
Ability to multi-task, prioritize, and work independently and as a team in a busy environment.
Solid computer skills and comfort learning new systems.
Familiarity with medical and insurance terminology (a plus).
Reliability, accountability, and a genuine interest in being part of a team long term.
Preferred qualifications:

Previous administrative assistant or front desk experience.
Bilingual in English and Spanish (preferred, not required).
To apply: Please submit your resume and a cover letter explaining why you’re interested in this role and how you would be a great fit for our team. Only applications with both will be considered.

Job Type: Full-time

Pay: $19.25 - $21.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance
Work Location: In person